CUSTOMER ORDER MANAGEMENT (C0M)- LEAD-SEASONAL NIGHT
Mebane, NC Mebane, NC Seasonal Seasonal Estimated:
$57.
1K - $72.
2K a year Estimated:
$57.
1K - $72.
2K a year 2 hours ago 2 hours ago 2 hours ago Job Title CUSTOMER ORDER MANAGEMENT (C0M) LEAD-SEASONAL-NIGHT Department COM Reports to COM MANAGER JOB PURPOSE This team member is someone that is experienced in order management and sort duties.
This team member should be an organized individual that can multitask between numerous orders while working efficiently and demonstrating leadership skills.
.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization.
In addition to exceptional leadership and analytical skills, you must have a roll-up your sleeves attitude.
Responsibilities:
Train and distribute work to Customer Order Management (COM) Associates Monitor workstations ensuring all computers/printers are working properly and team members are working efficiently Have a sense of urgency in making sure orders are shipped in a timely manner Transition with other shifts, communicating and retaining critical information Be a resource for questions and guidance amongst all COM Associates.
Organize custom orders to appropriate areas Record errors throughout COM area using PSG error tracking database.
Review Sort errors with team members as necessary.
Run the both backlog and SAP report during scheduled times.
Monitor orders throughout the COM process including stuck orders Fix orders that are missing items.
Perform all aspects of the COM Associate job description when necessary and as needed.
Support and assist other PSG Leads when necessary.
Responsible for keeping work area safe and clean on a daily basis.
Run reports within a timely manner throughout their shift MINIMUM REQUIREMENTS:
Must enjoy and be able to use hands and wrists and stand for extended periods of time.
Initiative, adaptability and patience are a must within the role.
Must be assertive and comminute clearly.
Must be able to bend, stoop and kneel.
Must have high attention to detail and a very high focus on quality and accuracy.
Must be able to distinguish between colors.
Must be able to lift, push, pull and carry up to 30 lbs.
Must have basic computers skills.
Must have a proven track record of punctuality with minimal absenteeism.
Proven ability to work efficiently with minimal supervision.
About Sports Endeavors Inc.
Our staff is made up of former players, parents of players and passionate sports fans.
As Sports Endeavors has grown as a company, our core values have remained the same.
We are still a family-owned company devoted to providing unrivaled selection and service to all team sport enthusiasts.
Sports Endeavors values its team members, its community and its customers.
Together we work, play, cheer and succeed.
Sports Endeavors shares our success, giving back at both the local and global levels.
Sports Endeavors and its team members support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events.
Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment.
To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$57.
1K - $72.
2K a year Estimated:
$57.
1K - $72.
2K a year 2 hours ago 2 hours ago 2 hours ago Job Title CUSTOMER ORDER MANAGEMENT (C0M) LEAD-SEASONAL-NIGHT Department COM Reports to COM MANAGER JOB PURPOSE This team member is someone that is experienced in order management and sort duties.
This team member should be an organized individual that can multitask between numerous orders while working efficiently and demonstrating leadership skills.
.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization.
In addition to exceptional leadership and analytical skills, you must have a roll-up your sleeves attitude.
Responsibilities:
Train and distribute work to Customer Order Management (COM) Associates Monitor workstations ensuring all computers/printers are working properly and team members are working efficiently Have a sense of urgency in making sure orders are shipped in a timely manner Transition with other shifts, communicating and retaining critical information Be a resource for questions and guidance amongst all COM Associates.
Organize custom orders to appropriate areas Record errors throughout COM area using PSG error tracking database.
Review Sort errors with team members as necessary.
Run the both backlog and SAP report during scheduled times.
Monitor orders throughout the COM process including stuck orders Fix orders that are missing items.
Perform all aspects of the COM Associate job description when necessary and as needed.
Support and assist other PSG Leads when necessary.
Responsible for keeping work area safe and clean on a daily basis.
Run reports within a timely manner throughout their shift MINIMUM REQUIREMENTS:
Must enjoy and be able to use hands and wrists and stand for extended periods of time.
Initiative, adaptability and patience are a must within the role.
Must be assertive and comminute clearly.
Must be able to bend, stoop and kneel.
Must have high attention to detail and a very high focus on quality and accuracy.
Must be able to distinguish between colors.
Must be able to lift, push, pull and carry up to 30 lbs.
Must have basic computers skills.
Must have a proven track record of punctuality with minimal absenteeism.
Proven ability to work efficiently with minimal supervision.
About Sports Endeavors Inc.
Our staff is made up of former players, parents of players and passionate sports fans.
As Sports Endeavors has grown as a company, our core values have remained the same.
We are still a family-owned company devoted to providing unrivaled selection and service to all team sport enthusiasts.
Sports Endeavors values its team members, its community and its customers.
Together we work, play, cheer and succeed.
Sports Endeavors shares our success, giving back at both the local and global levels.
Sports Endeavors and its team members support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events.
Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment.
To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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