Administrative Assistant (Installation)
Mebane, NC Mebane, NC Full-time Full-time Estimated:
$31.
2K - $39.
5K a year Estimated:
$31.
2K - $39.
5K a year 3 days ago 3 days ago 3 days ago Business Area At Empire Today, our Installation Department is the base of our company.
All installation team associates work with the installers to ensure all customer, sales and internal requests and requirements are fulfilled.
Through daily assignment, jobsite visits and post install inspections, the installation team helps our installers perform quality and complete installations while following our company mission of making beautiful new floors easy.
Responsibilities The Installation Support Specialist is responsible for the tracking and reporting of all capacity management activities and results.
This includes maintaining the TA log, and Capacity log, inclusive of weekly action updates for all markets.
The position is responsible for tracking use and accuracy of the PQ First Available capacity calendar, as well as tracking use and issues with the national capacity tool.
In addition to doing standard weekly and monthly reporting, they will also write knowledge articles.
This position reports to the National Installation Process Sr Manager.
Maintenance of the national capacity logs and action plansTA log to track targeted recruiting and results Capacity log FA capacity calendar Weekly and monthly reporting of capacity gaps by market Does market level follow up on capacity action items Support the ERP development and implementation plan for capacity related processes Tracks Install department advanced training completion in conjunction with the LD groups Core training Does the fulfillment activities for Installer Empire Elite Miscellaneous projects when needed Other duties as requested or assigned Qualifications The successful candidate will possess:
High School Diploma/GED, Associates Degree preferred.
2-4 years of customer service and financial experience, with focus on administration of programs Strong communication skills Computer skills; MS Word, Excel (Advanced), Outlook Strong verbal and written communication skills; detail oriented Excellent mathematical and problem-solving ability Excellent organization skills Team player Good listening skills Ability to set priorities and meet deadlines, with excellent follow up and research skills Personal and professional phone demeanor required.
Benefits Employees are eligible for numerous benefits including:
Quick enrollment into our benefit plans.
Eligibility is first of the month following just two weeks of employment.
A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting.
Find another Company that can beat that! Medical Insurance with several plan options and a Health Savings Account to meet you and your family's health needs.
Prescription Drug Coverage Dental Insurance - Twice a year visits at no cost.
Vision Insurance with materials coverage Flexible Spending Accounts for Medical & Dependent Care Wellness Program - A best in class program offering substantial awards payable right on your paycheck Basic Life Insurance and AD&D Short Term Disability Coverage Long Term Disability Coverage Employee Assistance Program Paid Holidays including Floating Holidays Paid Time Off (PTO) that grows with years of service Empire Perks - An employee discount purchasing program offering you great savings on the things you want.
The company conducts a background check and drug screen for all new hires.
About EMPIRE TODAY Empire Today has been a leading provider of installed home improvements for 60 years.
Empire offers the largest in-stock selection of flooring in the United States.
Convenience, quality, and selection make Empire stand out.
With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust.
And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.
Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States.
With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy! Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Ability to commute/relocate:
Mebane, NC 27302:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$31.
2K - $39.
5K a year Estimated:
$31.
2K - $39.
5K a year 3 days ago 3 days ago 3 days ago Business Area At Empire Today, our Installation Department is the base of our company.
All installation team associates work with the installers to ensure all customer, sales and internal requests and requirements are fulfilled.
Through daily assignment, jobsite visits and post install inspections, the installation team helps our installers perform quality and complete installations while following our company mission of making beautiful new floors easy.
Responsibilities The Installation Support Specialist is responsible for the tracking and reporting of all capacity management activities and results.
This includes maintaining the TA log, and Capacity log, inclusive of weekly action updates for all markets.
The position is responsible for tracking use and accuracy of the PQ First Available capacity calendar, as well as tracking use and issues with the national capacity tool.
In addition to doing standard weekly and monthly reporting, they will also write knowledge articles.
This position reports to the National Installation Process Sr Manager.
Maintenance of the national capacity logs and action plansTA log to track targeted recruiting and results Capacity log FA capacity calendar Weekly and monthly reporting of capacity gaps by market Does market level follow up on capacity action items Support the ERP development and implementation plan for capacity related processes Tracks Install department advanced training completion in conjunction with the LD groups Core training Does the fulfillment activities for Installer Empire Elite Miscellaneous projects when needed Other duties as requested or assigned Qualifications The successful candidate will possess:
High School Diploma/GED, Associates Degree preferred.
2-4 years of customer service and financial experience, with focus on administration of programs Strong communication skills Computer skills; MS Word, Excel (Advanced), Outlook Strong verbal and written communication skills; detail oriented Excellent mathematical and problem-solving ability Excellent organization skills Team player Good listening skills Ability to set priorities and meet deadlines, with excellent follow up and research skills Personal and professional phone demeanor required.
Benefits Employees are eligible for numerous benefits including:
Quick enrollment into our benefit plans.
Eligibility is first of the month following just two weeks of employment.
A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting.
Find another Company that can beat that! Medical Insurance with several plan options and a Health Savings Account to meet you and your family's health needs.
Prescription Drug Coverage Dental Insurance - Twice a year visits at no cost.
Vision Insurance with materials coverage Flexible Spending Accounts for Medical & Dependent Care Wellness Program - A best in class program offering substantial awards payable right on your paycheck Basic Life Insurance and AD&D Short Term Disability Coverage Long Term Disability Coverage Employee Assistance Program Paid Holidays including Floating Holidays Paid Time Off (PTO) that grows with years of service Empire Perks - An employee discount purchasing program offering you great savings on the things you want.
The company conducts a background check and drug screen for all new hires.
About EMPIRE TODAY Empire Today has been a leading provider of installed home improvements for 60 years.
Empire offers the largest in-stock selection of flooring in the United States.
Convenience, quality, and selection make Empire stand out.
With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust.
And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.
Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States.
With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy! Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Ability to commute/relocate:
Mebane, NC 27302:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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